FAQ
Frequently asked questions
Straight answers about websites, pricing, SEO and support. Can't find yours? Ask us.
General
What does Websiter do?
Websiter is a web design and digital services company in Sri Lanka. We design and develop websites, online stores, web applications and mobile apps, and provide SEO, digital marketing, social media marketing, graphic and logo design, hosting and website maintenance.
Where are you located?
Our office is at 216, Welisara, Sri Lanka. We work with clients all over Sri Lanka and overseas, in person or completely online.
Do you work with international clients?
Yes. We have delivered projects for businesses in the UK, Canada, the USA and Australia. See web design for international clients.
How do I get a quote?
Use the quick form on any page, contact us, or WhatsApp 075 409 8832. Quotes are free and without obligation.
Websites
How much does a website cost in Sri Lanka?
It depends on pages, design, content and features. See our web design packages and request a fixed-price quote.
How long does it take to build a website?
Most business websites take 2 to 4 weeks after design approval. Online stores and custom systems usually take 3 to 8 weeks.
Will my website be mobile-friendly and fast?
Yes. Every website is mobile-first and optimised for speed and Core Web Vitals.
Will I own my website and domain?
Yes. The domain is registered for your business and the website belongs to you once it is paid for.
Can I update the website myself?
Yes. We can include an easy admin panel, or handle updates for you with a maintenance plan.
Can you build an online store?
Yes. We build e-commerce websites with local payment gateways, cash on delivery and delivery settings.
SEO and marketing
Is SEO included with a new website?
Yes. Every website includes on-page and technical SEO foundations. Ongoing SEO services help you rank for competitive keywords.
How long does SEO take?
Clear movement usually appears in 2 to 3 months and strong results in 4 to 6 months, depending on competition.
What is GEO?
Generative engine optimisation helps AI search tools such as Google AI Overviews, ChatGPT and Gemini understand and recommend your business.
Do you manage social media and ads?
Yes. See social media marketing and digital marketing.
Hosting and support
Do you provide hosting, domains and email?
Yes. We provide web hosting, .lk and .com domains and business email.
Do you support websites after launch?
Yes. We offer maintenance, backups, security and updates, plus ongoing marketing.
Can you fix or improve my current website?
Yes. We start with a free website review and then fix, speed up or redesign it.